Melbourne Sales + Showroom Coordinator
About the Role
We are excited to offer a fantastic opportunity for an energetic and highly motivated Sales Coordinator to join our team in Melbourne.
Working across the residential and commercial segments, your role will be to provide high level customer service to clients visiting our showroom and to all phone enquiries. You will work closely with our sales team, executing sales administration to support business growth and objectives. As an expert brand ambassador, you will manage the requirements of our showroom.
Qualifications & Experience
Demonstrated experience in a high level of customer service from working in an office or interiors showroom
Excellent communication and interpersonal skills
Data Entry – speed and accuracy
Ability to work in a fast-paced environment
Ability to set priorities and re-focus as tasks are added with competing deadlines
High ability in handling challenges and conflicts
Displays enthusiasm for learning new skills
Displays attention to detail
Displays integrity and professionalism
Displays commitment to continuous improvement
Is self-motivated
Sales Coordinator Responsibilities
Develop relationships to augment and complement the efforts of the sales team with a view to amplifying business opportunities
Work closely within your segment team to support growth and optimise business opportunities
Answering phones in a professional & timely manner
Quotations – deliver accurate quotations in a timely manner, communicating project and product-specific requirements
Order entry – accurate entry of all new orders, timely confirmations and tracking delivered in line with agreed deadlines
Project management – high understanding of internal and external stakeholders keeping them updated of any program changes
Sample entry
Trade application process – facilitate a prompt and thorough review of all trade applications, complete account set up for new accounts
Support the cooperative effort within the sales and administration teams, demonstrate good communication and follow-up skills
Showroom and Brand Responsibilities
Represent the brand of Kvadrat Maharam in an educated and engaged manner in all interactions
General knowledge of all product groups and brands
Greet and service all showroom visitors in a hospitable, warm, and professional manner
Ensure showroom presentation is maintained in line with brand expectations both front and back of house
Participate in new product collection training sessions and complete and utilise independent learning modules
Ensure all showroom sampling is current and in excellent condition
Administration responsibilities including food & stationery orders and monitoring cleaning of the showroom
To apply please send your CV and cover letter to australia@kvadratmaharam.com
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